Frequently Asked Questions About FTM & STP Packers

About Our Products

What types of products do you offer?

We offer a variety of packers and prosthetics for the transmasc community, including single-function packers, STP (Stand To Pee) packers, multifunctional packers, and products for sexual intimacy. You can find more details about each product type in our categories.

How should I care for my packer?

We recommend cleaning your packer with mild, unscented soap and water before and after each use. For a deeper clean, you can boil it for 2-3 minutes. Do not use oil-based lubricants to avoid damage.

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How can I choose the right size?

Each product comes with its specific features and available sizes. If you're unsure, we recommend comparing the measurements with something you have at home. Keep in mind that the type of clothing you wear can also affect how the packer looks. If you have any doubts, feel free to reach out to us.

What skin tones do you offer?

We offer 5 generic skin tones: Tone 01, Tone 02, Tone 03, Tone 04, and Tone 05. These tones are designed to closely resemble natural skin tones, but please note that the appearance may vary depending on lighting and your device’s screen.

About The Product

Shipping and Delivery

Do you offer international shipping?

Yes, we ship worldwide via FEDEX, a fast and reliable service with door-to-door tracking.

Why does it take a few days to ship my order?

Because each product is carefully made from scratch. Production starts once your order is confirmed and may take up to 10 business days before shipping.

How long will it take for my order to arrive?

Delivery times vary depending on your location. For the US, it generally takes 3-5 business days. For the rest of the world, delivery usually takes 7-10 business days.

Can I track my order?

Yes, you will receive an email with a tracking number once your order has been shipped. You can use that number to track your package’s delivery status.

Shipping Policy

Taxes and Customs Information

Do I have to pay any customs fees or taxes?

You may be required to pay import duties and taxes when your package arrives in your country. These charges are the responsibility of the buyer, and we cannot predict their amount.

Return and Exchange Policy

Do you accept returns?

Due to the intimate nature of our products, we do not accept returns or exchanges, including for color, size, or model changes. Please make sure to review the specifications and take accurate measurements before placing your order.

Can I cancel my order?

Cancellations are accepted only if the order has not been processed or shipped. You have 24 hours to request cancellation.

Return Policy